Coordinate with customers and internal departments to ensure service level agreements (SLAs) are achieved while resolving operational issues promptly.
Support continuous improvement initiatives by analyzing warehouse performance, preparing operational reports, and implementing process enhancements to improve efficiency, quality, and cost-effectiveness.
Assist the Warehouse Manager in overseeing daily warehouse operations, including receiving, storage, inventory control, picking, packing, and dispatch, to ensure smooth and efficient workflow.
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Develop and maintain emergency response plans, evacuation drills, and first-aid readiness programs to ensure organizational preparedness at all times
Ensure safe handling, storage, and movement of goods within warehouse operations, including oversight of forklift operations, traffic management, ergonomics, and contractor safety through permit-to-work systems
Deliver safety inductions, toolbox talks, and ongoing awareness campaigns to educate and engage employees on safety, health, and environmental practices, including Personal Protective Equipment (PPE) usage and safe work procedures
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Lead and coordinate investigations of workplace incidents, accidents, near misses, security incidents, property damage, and environmental events, ensuring root cause analysis and effective corrective actions are implemented.
Monitor and drive the timely closure of audit findings, incident actions, corrective and preventive actions, customer observations, and regulatory requirements.
Develop, coordinate, and deliver HSSE training programmes, safety inductions, toolbox meetings, emergency drills, awareness campaigns, and competency development initiatives.
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Develop and maintain emergency response plans, evacuation drills, and first-aid readiness programs to ensure organizational preparedness at all times
Ensure safe handling, storage, and movement of goods within warehouse operations, including oversight of forklift operations, traffic management, ergonomics, and contractor safety through permit-to-work systems
Deliver safety inductions, toolbox talks, and ongoing awareness campaigns to educate and engage employees on safety, health, and environmental practices, including Personal Protective Equipment (PPE) usage and safe work procedures
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Assist the Head Chef / Executive Chef with daily food preparation, cooking, plating, and kitchen operations for regular service and private dining events.
Prepare mise en place, ingredients, and kitchen stations before service to ensure efficient workflow and the timely delivery of high-quality dishes.
Maintain high standards of kitchen hygiene, food safety, and HACCP compliance, including proper food storage, labelling, stock rotation, and cleanliness.
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