To possess strong knowledge of the process and has the ability to influence the riders perception of our brand. Someone who has good communication and analytical thinking skills to establish a positive image of our business to the riders, customers and the vendors. You should not just be able to assist our riders on a daily basis but also should be able to grasp the insights from your day to day work to provide insights on how we can make the riders experience seamless with foodpanda. You will function as the first point of contact or frontliner who assists our riders with their concerns for both delivery and non-delivery related enquiries.
Nice-to-Have: Detail Orientation: Exhibits thoughtfulness and precision in the execution of tasks, ensuring high-quality deliverables. Multitasking and Stress Management: Capable of handling multiple tasks simultaneously and remaining composed under pressure. Team Player: Enjoys collaborating with others, fostering a supportive and cooperative team dynamic.
Resourcefulness: Possesses the ability to identify and implement innovative solutions to challenges as they arise. Strong Design Background: Familiarity with principles of design including typography, layout, color theory, and spatialization. Proficiency in design processes and production methods is advantageous.
Qualifications & Experience Currently pursuing a degree or equivalent qualification. Available for a minimum internship commitment of at least 6 months. WIlling to be based in RedQ (KLIA2).
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