Manage reverse logistics flows, ensuring that return process is adhered to, that robust processes are in place to validate that the condition of receipts are in compliance with return policy
Team management: Arrange staff rosters, participate in recruitment, onboarding, training and performance appraisal. Coach team on product knowledge, selling skills and service standard; manage manpower cost and maintain positive team morale.
Stakeholder Management: Build and maintain strong relationships with stakeholders to facilitate collaboration and achieve buy-in for strategic initiatives.
You'll take ownership of the recruitment process, from sourcing candidates and conducting initial interviews to identifying individuals who have the personality, communication skills, and sales potential to represent Nateskin.
Lead end-to-end commercial negotiations with supply partners, working cross-functionally with Product, Engineering, and Legal teams to drive successful integrations.
Lead data sharing and reporting (sell‑in, sell‑out, inventory, customer performance across the traffic/conversion drivers), turning numbers into clear actions and chair regular performance and strategy reviews.
You'll take ownership of the recruitment process, from sourcing candidates and conducting initial interviews to identifying individuals who have the personality, communication skills, and sales potential to represent Nateskin.
Work closely with the Head of Retail Sales Management to develop strategies for expanding sales headcount, including recruitment, onboarding, and retention of new dealers, remisiers, and trading representatives.
Creative ideation & content development: generate original social content ideas for the Malaysian market; spot and act on platform trends; localise HQ creative and campaign assets; design contest and engagement content that drive audience growth and app engagement; own contest execution end to end (T&Cs, platform compliance, winner selection, prize fulfilment).
Strengthen your professional network across retailers, distributors and wholesalers in given region increasing your visibility with customers and senior leaders alike.
Strengthen your professional network across retailers, distributors and wholesalers in given region increasing your visibility with customers and senior leaders alike.