· Provide excellent service and assistance to shoppers, tenants, and visitors. Act as main point of contact for inquiries, complaints, and general mall information to ensure a positive shopping experience.
· Greet and assist shoppers courteously and professionally.
· Handle customer inquiries, feedback, and complaints promptly.
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· Provide excellent service and assistance to shoppers, tenants, and visitors. Act as main point of contact for inquiries, complaints, and general mall information to ensure a positive shopping experience.
· Greet and assist shoppers courteously and professionally.
· Handle customer inquiries, feedback, and complaints promptly.
...
Perfect store project - ensure the increase of brand visibility and physical availability in PSR channel, drive high standard category solutions development and deployment through Perfect Store concept key elements;
Sales efficiency - build selling and negotiation capabilities develop and deploy field visit standards, set KPI’s and evaluate sales performance and field force efficiency metrics; review and monitor sales performance periodically, and refine sales strategies accordingly;
Key Accounts Management – Build productive collaborative relationships with key accounts to increase sales growth through category development and excellence in execution. To participate in top-to-top meetings with key accounts to invest in joint business planning and long-term strategy for Malaysia and Singapore Top PSR Accounts;
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