Travel Retail (Hermes, Bvlgari, The Flying Emporium, Coach, Polo Ralph Lauren, Lacoste, Beaute Love, Ion Gizmos, Candy Party, Wear + When, Tumi, Ion Gizmos)
After Setting up a certain number of stores, candidates with outstanding performance will be promoted as area managers, and will be responsible for the operation and sales performance of several areas of stores. Store managers that with outstanding performance can be promoted to area managers, being responsible for several stores.
Candidate must possess at least diploma or degree.
Working experience in the apparel retailing field will be preferred.
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Train and develop team to be top notch customer service agents
Formulate and execute project delivery plans, the set sales budget, target and sales analysis
Monitoring performance of project through key metrics, provide periodical performance reviews, and generate insights and recomendations to senior management
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Design and manage efficient duty rosters on a 6-day work week cycle. Use Excel to optimize manpower against peak-hour demand while maintaining lean labour costs and MOM compliance.
Work closely with the HR Department on recruitment, disciplinary actions, and staff performance appraisals. Ensure all outlet documentation and administrative records are accurate and submitted on time.
Maintain cleanliness and ensure 100% compliance with SFA/NEA food safety and hygiene regulations.
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Pengurusan Kewangan & Tunai: Mengurus semua operasi berkaitan tunai, termasuk memastikan deposit harian yang tepat, menyemak laporan jualan, mengurus bil utiliti, dan mengesahkan log transaksi juruwang.
Penyelenggaraan & Piawaian Kedai: Menjaga keadaan keseluruhan kedai dengan memastikan kebersihan harian, menguruskan isu penyelenggaraan, dan mengawasi peralatan pencegahan kebakaran.
Calon mesti memiliki sekurang-kurangya SPM / Diploma dalam bidang berkaitan.
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Pengurusan Kewangan & Tunai: Mengurus semua operasi berkaitan tunai, termasuk memastikan deposit harian yang tepat, menyemak laporan jualan, mengurus bil utiliti, dan mengesahkan log transaksi juruwang.
Penyelenggaraan & Piawaian Kedai: Menjaga keadaan keseluruhan kedai dengan memastikan kebersihan harian, menguruskan isu penyelenggaraan, dan mengawasi peralatan pencegahan kebakaran.
Calon mesti memiliki sekurang-kurangya SPM / Diploma dalam bidang berkaitan.
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Advanced Roster & Manpower Planning: Design and manage efficient duty rosters on a 6-day work week cycle. Use Excel to optimize manpower against peak-hour demand while maintaining lean labour costs and MOM compliance.
HR Collaboration: Work closely with the HR Department on recruitment, disciplinary actions, and staff performance appraisals. Ensure all outlet documentation and administrative records are accurate and submitted on time.
Compliance: Maintain cleanliness and ensure 100% compliance with SFA/NEA food safety and hygiene regulations.
...
Pengurusan Kewangan & Tunai: Mengurus semua operasi berkaitan tunai, termasuk memastikan deposit harian yang tepat, menyemak laporan jualan, mengurus bil utiliti, dan mengesahkan log transaksi juruwang.
Penyelenggaraan & Piawaian Kedai: Menjaga keadaan keseluruhan kedai dengan memastikan kebersihan harian, menguruskan isu penyelenggaraan, dan mengawasi peralatan pencegahan kebakaran.
Calon mesti memiliki sekurang-kurangya SPM / Diploma dalam bidang berkaitan.
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Plan and schedule shifts to ensure optimal store staffing
Champion service excellence with the team. Role model and train employees to deliver great customer service
Maintain rigorous quality control according to standards. Monitor product quality and consistency. Conduct regular store inspections to ensure compliance with regulations
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Liaise with regional entities and international partner counterparts to ensure strategic alignment on digital initiatives and shared partner accounts
Partner with Project and Digital teams to design, test, and deploy innovative insurance products and seamless digital distribution solutions
Oversee the project lifecycle from start to finish, from defining business requirements and customer journey design to leading User Acceptance Testing (UAT), ensuring strategic business goals are met
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Meeting Targets: Achieving daily, weekly, or monthly sales quotas set by the brand or retail management.
Demonstrating Products: Showing customers how a product works. For example, applying a skincare sample, demonstrating an electronic gadget, or offering a food tasting.
Brand Ambassadorship: Educating customers on the brand's story, product ingredients, benefits, and unique selling points.
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Meeting Targets: Achieving daily, weekly, or monthly sales quotas set by the brand or retail management.
Demonstrating Products: Showing customers how a product works. For example, applying a skincare sample, demonstrating an electronic gadget, or offering a food tasting.
Brand Ambassadorship: Educating customers on the brand's story, product ingredients, benefits, and unique selling points.
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