We are looking for an experienced and hands-on Restaurant Operations Manager to supervise both outlets while carrying kitchen/service roles as needed.
You will oversee the outlet’s daily performance, build a capable service team and ensure that the kitchen and front-of-house teams work together smoothly.
The role carries responsibility for service standards, staff deployment, sales performance, labour and food costs, inventory, customer experience and outlet compliance.
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Collaborate on manpower planning, recruitment, and disciplinary matters, ensuring all departments have a motivated and skilled team.
Develop a high-performing team through leadership, continuous development, and effective management.
Oversee inventory control to ensure adequate stock levels and minimize waste, while also ensuring the upkeep of equipment and coordinating repairs and maintenance when necessary.
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Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.
Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
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Coordinate and collaborate with clients, consultants, authorities, subcontractors, and suppliers to resolve issues and maintain smooth project progress
Ensure all project activities comply with local building codes, safety regulations, and healthcare facility requirements to maintain legal and safety standards
Controls costs by reviewing portion control and quantities of preparation, minimizing waste, ensuring high quality of preparation.
Maintain safe, secure and healthy environment by establishing, following and enforcing sanitation standards and procedures, complying with legal regulations.
Publicizes the restaurant by designing and placing advertisements, inviting food editors to review the restaurant, contacting local magazines with feature ideas, encouraging local businesses to hold social events at the restaurant.
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