Plan and execute other HR activities such as Learning & Development, Employee Engagements/Relations, Talent Management, Compliance to Employment Act and Labour Law
Provide office clerical and administrative support as and when required
The Role:As we continue to redefine how people save and invest, we are looking for a passionate Executive/Senior Executive, Human Resources to join our journey. In this pivotal role, you will be at the heart of our growth, helping us build and nurture a high-performing team that shares our vision for a more inclusive financial future. If you are ready to make a significant impact in a fast-paced fintech environment, we want to hear from you.
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Develop and implement procedures for effective data management, data sharing and data analysis.
Assist in the preparation of monthly MIS reports and other relevant reports. Lead on drafting narrative report for the project and oversee alignment with the key deliverables of the project
Work in close cooperation with PMEL lead and project lead for meeting the needs of the project and donor
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Conduct audience analysis, keyword research, competitor benchmarking, and A/B testing to improve campaign effectiveness and scalability.
Ensure accurate implementation of tracking systems, conversion events, pixels, UTM tagging, and attribution models across campaigns.
Prepare detailed performance reports, dashboards, and post-campaign analyses with actionable insights and strategic recommendations for clients and internal stakeholders.
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Lead, mentor, and manage a team of Social Media Managers and Content Creators to achieve client KPIs
Provide creative direction and final approval on content across all client accounts while ensuring brand voice, visual consistency, and quality standards are upheld.
Stay ahead of algorithm changes across Instagram, TikTok, LinkedIn, Facebook, and YouTube
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Contributes to developing the agency's strategic planning know-how and capabilities; drives the effectiveness agenda
Assists the Strategy Manager for the majority of the planning input on pitches, and being the planning representative for the agency in portfolio and credentials presentation
Familiar with the type of qualitative and quantitative research available
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Adjust travel routes as needed to avoid traffic congestion or road construction.
Arrive at locations punctually and prepared as directed by the employer.
Maintain the vehicle by performing regular washing, cleaning, monthly servicing, and ensuring all inspections (PUSPAKOM), road tax, and insurance are up to date.
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Steer the development of donor journeys, donor segmentation, tracking and evaluation procedures, donor surveys, and the use of innovative retention tools and techniques.
In collaboration with other SRCs in Thailand, Indonesia, and Phillipines, create the content for donor communication materials, and plan production with regional vendors and organisations. This includes channel selection, copywriting, editing, design concepts, design process management, testing plans and rollout with key performance tracking.
Collaborate with the Engagement Unit (Comms and Digital teams) to ensure consistency in our messaging and to aid the successful fundraising and achievement of campaign and engagement objectives.
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