100+ Remote It Support Jobs - June 2026 - High Salaries

Showing 140 jobs results for "remote it support"

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Undisclosed
WFH

Singapore

  • Gather relevant information based on requests from higher level support and implemented processes.
  • Qualify and escalate undocumented issues to next level support teams according to defined processes and procedures.
  • Perform scheduled callbacks to customers and stakeholders and respond to their requests in accordance with the defined procedures. ...
Posted
18 days ago
Undisclosed
WFH

Philippines

  • Supporting with reconciliation reports
  • Pulling reports from GA4 and Shopify
  • Assisting with feed management and product data ...
Posted
13 days ago
Undisclosed
WFH

Singapore

  • Build dashboards and monitoring solutions to track system performance and incident trends.
  • Collaborate with backend teams using Java / Spring Boot to troubleshoot and enhance APIs and microservices.
  • Document troubleshooting processes, root cause analyses, and best practices for the internal knowledge base. ...
Posted
18 days ago
MYR10,000 - MYR12,000 Per Month
WFH

Malaysia

  • Gym membership
  • Health insurance
  • Opportunities for promotion ...
Posted
18 days ago
SGD1,800 - SGD3,000 Per Month
WFH

Singapore

  • Provide technical explanations and guidance to customers
  • Coordinate installation appointments and schedules
  • Support communication between customers and installers ...
Posted
18 days ago
Undisclosed
WFH

Singapore

  • Build dashboards and monitoring solutions to track system performance and incident trends.
  • Collaborate with backend teams using Java / Spring Boot to troubleshoot and enhance APIs and microservices.
  • Document troubleshooting processes, root cause analyses, and best practices for the internal knowledge base. ...
Posted
18 days ago
Undisclosed
WFH

Cebu

  • Escalate incidents clearly, including impact, timeline, and reproduction steps;
  • Perform log analysis, REST APIs, JSON, and SQL;
  • Use AWS tools (CloudWatch, Athena, S3) and monitoring/logging platforms (Grafana, OpenSearch); ...
Posted
13 days ago
Undisclosed
WFH

Quezon

  • Escalate incidents clearly, including impact, timeline, and reproduction steps;
  • Perform log analysis, REST APIs, JSON, and SQL;
  • Use AWS tools (CloudWatch, Athena, S3) and monitoring/logging platforms (Grafana, OpenSearch); ...
Posted
13 days ago
Undisclosed
WFH

Singapore

  • Assist customers with troubleshooting and resolving common issues
  • Identify root causes and guide customers through solutions
  • Escalate complex or sensitive cases to appropriate teams ...
Posted
14 days ago
Undisclosed
WFH

Singapore

  • Assist customers with troubleshooting and resolving common issues
  • Identify root causes and guide customers through solutions
  • Escalate complex or sensitive cases to appropriate teams ...
Posted
16 days ago
Undisclosed
WFH

Philippines

  • This is NOT a basic customer service role.
  • We are looking for sharp, technically capable support professionals who thrive in fast-moving environments, communicate exceptionally well, and can quickly grow into advanced support responsibilities.
  • Our environment is best suited for people who enjoy: ...
Posted
7 days ago
Undisclosed
WFH

United States

  • Use simple digital tools and AI systems to support workflow
  • Manage your schedule independently
  • Apply communication and coordination skills to create meaningful results ...
Posted
10 days ago
Undisclosed
WFH

Singapore

  • End user obsessed. Customers and end users are at the core of everything we do.
  • Relentless innovators. Our technology is at the forefront of innovation. We are curious, we question everything, we love research and are passionate about the next big thing.
  • Act as a primary technical resource for the sales team, engaging with prospective clients to understand their technical requirements and challenges. ...
Posted
18 days ago
Undisclosed
WFH

Texas, United States

  • Escalate complex issues when necessary.
  • Maintain call quality standards.
  • Support customer satisfaction initiatives. ...
Posted
21 days ago
Undisclosed
WFH

New York, United States

  • Maintain accurate customer records.
  • Escalate complex issues when necessary.
  • Deliver positive customer experiences. ...
Posted
21 days ago
Undisclosed
WFH

Texas, United States

  • Maintain customer communication records.
  • Support remote service teams.
  • Help improve customer satisfaction processes. ...
Posted
21 days ago
Undisclosed
WFH

Pennsylvania, United States

  • Escalate complex concerns as needed.
  • Deliver professional customer service.
  • Support client retention initiatives. ...
Posted
21 days ago
Undisclosed
WFH

New York, United States

  • Document support tickets and resolutions.
  • Escalate advanced technical issues when necessary.
  • Deliver high-quality customer service. ...
Posted
21 days ago
Undisclosed
WFH

Florida, United States

  • Maintain support documentation.
  • Escalate advanced IT issues.
  • Provide professional customer assistance. ...
Posted
21 days ago
Undisclosed
WFH

New York, United States

  • Maintain digital records and reports.
  • Assist with scheduling and project tracking.
  • Respond to operational support requests. ...
Posted
21 days ago
Undisclosed
WFH

United States

  • Create, format, and edit documents, spreadsheets, and presentations using Microsoft Office or Google Workspace.
  • Assist with data entry, database maintenance, and record-keeping.
  • Schedule and coordinate virtual meetings, appointments, and calls across multiple time zones. ...
Posted
17 days ago
Undisclosed
WFH

Philippines

  • System Investigation: Use internal platforms and CRMs to investigate concerns and provide accurate, documented resolutions.
  • Channel Prioritization: Simultaneously manage multiple support channels while maintaining a high standard of responsiveness.
  • Collaborative Escalation: Identify and escalate recurring trends or workflow blockers to cross-functional internal teams. ...
Posted
18 days ago
Undisclosed
WFH

Mena

  • Identify common customer pain points and document best practices for issue resolution.
  • Collaborate closely with the customer's team to share feedback, suggest process improvements, and enhance training data quality.
  • Maintain high standards of communication, staying detail-oriented and responsive in a fast-paced remote work environment. ...
Posted
23 days ago
Undisclosed
WFH

Philippines

  • Track important email requests and follow-ups
  • Manage client and internal calendars
  • Schedule meetings, appointments, and reminders ...
Posted
a day ago
Undisclosed
WFH

Philippines

  • Shift Coverage: Stay available and responsive during assigned shifts to support a 24/7 patient coverage model, including evenings, nights, and weekends on a rotating schedule.
  • Quality Assurance (Team Lead): Compile a running QA log of conversation quality observations — noting patterns, errors, and coaching areas across the team — and document resolved escalations into a living knowledge base for faster resolution over time.
  • Team Coordination (Team Lead): Coordinate shift coverage, callout replacements, and schedule adjustments so coverage gaps are handled internally without client involvement, and serve as a first point of escalation and peer resource for specialists unsure of the correct response. ...
Posted
3 days ago
Undisclosed
WFH

Cebu

  • Resolve product and order concerns accurately and efficiently.
  • Maintain high customer satisfaction scores and fast resolution times.
  • Identify potential churn risks and implement proactive retention strategies. ...
Posted
5 days ago
Undisclosed
WFH

Philippines

  • Resolve product and order concerns accurately and efficiently.
  • Maintain high customer satisfaction scores and fast resolution times.
  • Identify potential churn risks and implement proactive retention strategies. ...
Posted
5 days ago
Undisclosed
WFH

Indonesia

  • Deliver high-quality written work in English while maintaining attention to detail.
  • Utilize spreadsheets, document tools, and digital office platforms effectively to manage tasks.
  • Have professional experience in at least one of the specified business domains such as operations, finance, or customer support. ...
Posted
7 days ago
Undisclosed
WFH

Philippines

  • Answer provider questions through chat, email, and phone calls
  • Follow up with providers regarding missing documents or onboarding steps
  • Support providers with platform navigation and troubleshooting ...
Posted
21 days ago