100+ Remote It Support Jobs - June 2026 - High Salaries
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"remote it support"
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Undisclosed
WFH
Singapore
- Gather relevant information based on requests from higher level support and implemented processes.
- Qualify and escalate undocumented issues to next level support teams according to defined processes and procedures.
- Perform scheduled callbacks to customers and stakeholders and respond to their requests in accordance with the defined procedures. ...
Posted
18 days ago
Undisclosed
WFH
Philippines
- Supporting with reconciliation reports
- Pulling reports from GA4 and Shopify
- Assisting with feed management and product data ...
Posted
13 days ago
Undisclosed
WFH
Singapore
- Build dashboards and monitoring solutions to track system performance and incident trends.
- Collaborate with backend teams using Java / Spring Boot to troubleshoot and enhance APIs and microservices.
- Document troubleshooting processes, root cause analyses, and best practices for the internal knowledge base. ...
Posted
18 days ago
MYR10,000 - MYR12,000 Per Month
WFH
Malaysia
- Gym membership
- Health insurance
- Opportunities for promotion ...
Posted
18 days ago
SGD1,800 - SGD3,000 Per Month
WFH
Singapore
- Provide technical explanations and guidance to customers
- Coordinate installation appointments and schedules
- Support communication between customers and installers ...
Posted
18 days ago
Undisclosed
WFH
Singapore
- Build dashboards and monitoring solutions to track system performance and incident trends.
- Collaborate with backend teams using Java / Spring Boot to troubleshoot and enhance APIs and microservices.
- Document troubleshooting processes, root cause analyses, and best practices for the internal knowledge base. ...
Posted
18 days ago
Undisclosed
WFH
Cebu
- Escalate incidents clearly, including impact, timeline, and reproduction steps;
- Perform log analysis, REST APIs, JSON, and SQL;
- Use AWS tools (CloudWatch, Athena, S3) and monitoring/logging platforms (Grafana, OpenSearch); ...
Posted
13 days ago
Undisclosed
WFH
Quezon
- Escalate incidents clearly, including impact, timeline, and reproduction steps;
- Perform log analysis, REST APIs, JSON, and SQL;
- Use AWS tools (CloudWatch, Athena, S3) and monitoring/logging platforms (Grafana, OpenSearch); ...
Posted
13 days ago
Undisclosed
WFH
Singapore
- Assist customers with troubleshooting and resolving common issues
- Identify root causes and guide customers through solutions
- Escalate complex or sensitive cases to appropriate teams ...
Posted
14 days ago
Undisclosed
WFH
Singapore
- Assist customers with troubleshooting and resolving common issues
- Identify root causes and guide customers through solutions
- Escalate complex or sensitive cases to appropriate teams ...
Posted
16 days ago
Undisclosed
WFH
Philippines
- This is NOT a basic customer service role.
- We are looking for sharp, technically capable support professionals who thrive in fast-moving environments, communicate exceptionally well, and can quickly grow into advanced support responsibilities.
- Our environment is best suited for people who enjoy: ...
Posted
7 days ago
Undisclosed
WFH
United States
- Use simple digital tools and AI systems to support workflow
- Manage your schedule independently
- Apply communication and coordination skills to create meaningful results ...
Posted
10 days ago
Undisclosed
WFH
Singapore
- End user obsessed. Customers and end users are at the core of everything we do.
- Relentless innovators. Our technology is at the forefront of innovation. We are curious, we question everything, we love research and are passionate about the next big thing.
- Act as a primary technical resource for the sales team, engaging with prospective clients to understand their technical requirements and challenges. ...
Posted
18 days ago
Undisclosed
WFH
Texas, United States
- Escalate complex issues when necessary.
- Maintain call quality standards.
- Support customer satisfaction initiatives. ...
Posted
21 days ago
Undisclosed
WFH
New York, United States
- Maintain accurate customer records.
- Escalate complex issues when necessary.
- Deliver positive customer experiences. ...
Posted
21 days ago
Undisclosed
WFH
Texas, United States
- Maintain customer communication records.
- Support remote service teams.
- Help improve customer satisfaction processes. ...
Posted
21 days ago
Undisclosed
WFH
Pennsylvania, United States
- Escalate complex concerns as needed.
- Deliver professional customer service.
- Support client retention initiatives. ...
Posted
21 days ago
Undisclosed
WFH
New York, United States
- Document support tickets and resolutions.
- Escalate advanced technical issues when necessary.
- Deliver high-quality customer service. ...
Posted
21 days ago
Undisclosed
WFH
Florida, United States
- Maintain support documentation.
- Escalate advanced IT issues.
- Provide professional customer assistance. ...
Posted
21 days ago
Undisclosed
WFH
New York, United States
- Maintain digital records and reports.
- Assist with scheduling and project tracking.
- Respond to operational support requests. ...
Posted
21 days ago
Undisclosed
WFH
United States
- Create, format, and edit documents, spreadsheets, and presentations using Microsoft Office or Google Workspace.
- Assist with data entry, database maintenance, and record-keeping.
- Schedule and coordinate virtual meetings, appointments, and calls across multiple time zones. ...
Posted
17 days ago
Undisclosed
WFH
Philippines
- System Investigation: Use internal platforms and CRMs to investigate concerns and provide accurate, documented resolutions.
- Channel Prioritization: Simultaneously manage multiple support channels while maintaining a high standard of responsiveness.
- Collaborative Escalation: Identify and escalate recurring trends or workflow blockers to cross-functional internal teams. ...
Posted
18 days ago
Undisclosed
WFH
Mena
- Identify common customer pain points and document best practices for issue resolution.
- Collaborate closely with the customer's team to share feedback, suggest process improvements, and enhance training data quality.
- Maintain high standards of communication, staying detail-oriented and responsive in a fast-paced remote work environment. ...
Posted
23 days ago
Undisclosed
WFH
Philippines
- Track important email requests and follow-ups
- Manage client and internal calendars
- Schedule meetings, appointments, and reminders ...
Posted
a day ago
Undisclosed
WFH
Philippines
- Shift Coverage: Stay available and responsive during assigned shifts to support a 24/7 patient coverage model, including evenings, nights, and weekends on a rotating schedule.
- Quality Assurance (Team Lead): Compile a running QA log of conversation quality observations — noting patterns, errors, and coaching areas across the team — and document resolved escalations into a living knowledge base for faster resolution over time.
- Team Coordination (Team Lead): Coordinate shift coverage, callout replacements, and schedule adjustments so coverage gaps are handled internally without client involvement, and serve as a first point of escalation and peer resource for specialists unsure of the correct response. ...
Posted
3 days ago
Undisclosed
WFH
Cebu
- Resolve product and order concerns accurately and efficiently.
- Maintain high customer satisfaction scores and fast resolution times.
- Identify potential churn risks and implement proactive retention strategies. ...
Posted
5 days ago
Undisclosed
WFH
Philippines
- Resolve product and order concerns accurately and efficiently.
- Maintain high customer satisfaction scores and fast resolution times.
- Identify potential churn risks and implement proactive retention strategies. ...
Posted
5 days ago
Undisclosed
WFH
Indonesia
- Deliver high-quality written work in English while maintaining attention to detail.
- Utilize spreadsheets, document tools, and digital office platforms effectively to manage tasks.
- Have professional experience in at least one of the specified business domains such as operations, finance, or customer support. ...
Posted
7 days ago
Undisclosed
WFH
Philippines
- Answer provider questions through chat, email, and phone calls
- Follow up with providers regarding missing documents or onboarding steps
- Support providers with platform navigation and troubleshooting ...
Posted
21 days ago
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