Cancellation Management: Handle reschedules and cancellations, particularly Monday cancellations, and refill vacant slots using the waitlist and recent leads.
Candidates should possess solid Project Management capabilities to coordinate cross-functional initiatives and deliver projects on time and within scope.
Define what "good" means for AI agent features, where output is inherently less deterministic than typical software — working with engineering on acceptance standards and evaluations that catch real quality problems without chasing every variation.
Lead negotiations with vendors based on product and market information, covering price, quantity, delivery plans, SLAs, and guide the contract signing and follow-up processes.
Lead negotiations with vendors based on product and market information, covering price, quantity, delivery plans, SLAs, and guide the contract signing and follow-up processes.
Hunt for new business: Identify, prospect and engage new clients across your target market, building a healthy pipeline through proactive outbound activity.
Hunt for new business: Identify, prospect and engage new clients across your target market, building a healthy pipeline through proactive outbound activity.
Manage High-Level Cases: Serve as the frontline technical expert for complex, escalated field cases. This is not routine ticketing; you will step in to troubleshoot and resolve the most challenging, multi-layered technical roadblocks our clients face.