Multi-outlet operations
P&L management
Team leadership
SOP governance
KPI management
Training and development
Mandarin communication
English communication
Bahasa Malaysia communication
Business travel
Basic IT Troubleshooting
Application Support
Familiarity with Retail Management Software
Ticketing System
Basic LAN/WAN Networking
Windows OS & Microsoft Office
Hardware & Software Installation
Basic SQL (Added Advantage)
Good Communication Skills
Problem-Solving Skills