The role requires effective customer segmentation, targeting and prioritisation combined with time management to ensure efficient territory management and delivery of KPIs.
The role is expected to actively contribute to the business plan by providing insights and learning from the market to assist in identifying opportunities of growth.
The role encompasses the building of awareness, empathy and expanding treatment access, and driving awareness, education and appropriate usage of BREGO's product (Business Growth) amongst external stakeholders.
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Participate in promotional events such as trade shows and seminars.
Craft responses to RFPs, proposals and contracts.
Develop and implement innovative and effective sales strategies to assist each team member in achieving its annual, quarterly and monthly sales and other assigned targets.
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Interact with clients in a friendly and professional manner, assist them in verifying the package count and external condition, and ensure the completion and return of electronic or paper Proof of Delivery (POD).
Record and report any exceptions encountered during transit (e.g., traffic controls, vehicle breakdowns, last-minute client changes) and promptly communicate with the dispatch or customer service team.
Comply with Malaysian traffic laws and company vehicle management policies. Maintain a clean driving record with zero violations or cargo damage.
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Plan and lead performance marketing for key commercial campaigns including CNY, 11.11, 12.12, mid-year sales, and Christmas
Manage 7-figure annual ad budgets across Malaysia, Singapore, Indonesia, Hong Kong, Vietnam and other SEA markets with full accountability for spend pacing and returns
Own the CRM strategy and roadmap, managing the full customer lifecycle from first purchase through to retention and reactivation
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Prepare all onboarding documentation, system access and orientation materials before each new joiner’s start date
Conduct employee orientation and assist with statutory registrations (EPF, SOCSO, PCB
Execute the full offboarding checklist for every departure: systems access revocation, final payroll inputs, asset recovery and stakeholder notification.
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Relationship & Account Management: Build long-term, trusting relationships with clients to ensure high retention rates, upselling opportunities, and referrals.
Deal Closure & Negotiation: Manage contract negotiations, handle objections with ease, and close deals efficiently to meet and exceed monthly and quarterly sales targets.
Market Intelligence: Stay updated on industry trends in EdTech, ERP, and general software development to position us effectively against competitors.
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Relationship & Account Management: Build long-term, trusting relationships with clients to ensure high retention rates, upselling opportunities, and referrals.
Deal Closure & Negotiation: Manage contract negotiations, handle objections with ease, and close deals efficiently to meet and exceed monthly and quarterly sales targets.
Market Intelligence: Stay updated on industry trends in EdTech, ERP, and general software development to position us effectively against competitors.
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Assist with budget tracking, procurement activities (if applicable), and contractor coordination, including drafting contracts and facilitating payments.
Ensure compliance with company standards, policies, and methodologies.
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