Cross-Department Coordination: Communicate closely with the housekeeping team to monitor room status and with maintenance or food and beverage teams to fulfill specific guest requests.
Security & Safety: Verify guest identification, safeguard guest data, and follow established hotel security protocols.
Due to the Malaysian government work permit restrictions, we regret to inform that only Malaysian citizen or Permanent Resident of Malaysia will be considered.
Filing and storage of guest registration cards for check out guests
Checking and charging of daily arrivals, guest in house and future bookings via Hotel PMS and various OTAs (Online Travel Agent) according to Hotel P&P standards
Checking of daily arrivals and departures, ensuring that rooms/capsules are blocked and prepared for guest arrivals
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Sleepy Bear Group is one of Malaysia’s pioneering and fastest-growing vacation rental management companies. Since 2025, we’ve been helping property investors unlock value through renovation, unit styling, and full short-stay rental management. Our partners include prestige property developers and investors across Malaysia.
With a team of 40 and counting, we’re now entering a new chapter: rebranding, redesigning guest experiences, and elevating the lifestyle rental industry. Check us out at sleepybearpm.com.
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