Customer Service
Communication Skills
Property Management
Hospitality
Booking Management
Administrative Skills
Time Management
Organisation
Problem Solving
Microsoft Office
Google Workspace
Housekeeping Coordination
Hospitality Management
Client Relations
Facility Maintenance
Data-Driven Growth Strategies: Develop and execute strategies to boost conversion rates, AOV, repeat purchases, and customer lifetime value (LTV).
Inventory & Demand Forecasting: Track stock levels to identify stock-out risks, slow-moving inventory, and shifting consumer demand trends.
Reporting & Dashboards: Prepare comprehensive daily, weekly, and monthly business performance reports, translating raw data into clear, actionable recommendations for management.
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Conduct regular workplace safety inspections alongside the SSS at stations across Perak, Penang, Kedah, Kelantan, and Pahang, ensuring that workers are using proper PPE and adhering to the approved Method Statements.
Facilitate daily Toolbox Talks and assist in verifying Permit-to-Work (PTW) compliance before any dismantling or installation of LED lighting and distribution boards begins.
Act as the liaison between the site workers, management, and regulatory bodies (DOSH) regarding safety, health, and welfare matters.
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