You will lead and develop the HR team in Malaysia, creating a collaborative, capable and high-performing function that partners effectively with the business and contributes to broader organisational success.
You will contribute to the evolution of the HR function through the adoption of AI, digital technologies, and innovative people practices, ensuring HR remains agile, future-ready, and responsive to the changing business environment.
You will bring substantial HR leadership experience, preferably gained in a multinational organisation, with proven experience leading an HR function in a complex operating environment. Direct experience working with unions in the Malaysian manufacturing context will be important for success in this role.
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Support inventory accounting and intercompany processes, including inventory valuation, stock provisions, transfer pricing, intercompany reconciliations, and intercompany profit elimination.
Prepare balance sheet reconciliations related to inventory, manufacturing costs, accruals, and other site-related accounts, and follow up on open items with proper supporting documentation.
Support forecast cycle activities for manufacturing sites, including preparation of data for submissions.
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Contribute to the product roadmap for The Pond, including academic planning, career pathways, AI-assisted decision-making, school dashboards, and future university/employment use cases.
Conduct user and market research and identify product opportunities across Malaysia, Korea, and international markets.
Create detailed PRDs, product specifications, user flows, functional requirements, edge cases, acceptance criteria, and release plans.
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Troubleshooting & Maintenance: Identify wiring faults, loose connections, or component failures and assist in executing repairs under supervision. This includes site surveys, analyses, troubleshooting, attending site meetings to provide technical solutions, and preparing detailed reports.
Component Sizing & Selection: Identify materials and select appropriate components and accessories based on project requirements, including material estimation and stock availability checks.
Record Keeping: Maintain logs of wiring changes, parts lists, and test protocols to ensure compliance with project specifications.
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Technical Lead: Serve as the primary technical point of contact for clients once a project commences, managing technical clarifications, drawing submissions, and design reviews (excluding commercial scope).
Site Feasibility: Conduct comprehensive site surveys to identify physical layout constraints, space limitations, and structural considerations before manufacturing and delivery.
Testing & Handover: Oversee delivery logistics, physical site installation, Testing & Commissioning (T&C), and final operational handover to the customer.
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Monitor stock levels, receive deliveries and ensure proper storage, handling and replenishment of food ingredients, beverages, packaging materials and other supplies.
Conduct regular stock counts (stocktake) and maintain accurate inventory records for all assigned departments.
Implement proper stock rotation (FIFO) and inventory control practices to minimise shrinkage, damages, expiry and product wastage.
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Create version control systems to track updates and changes. Ensure all documentation is current, accurate, and accessible to relevant teams. Train field teams on proper documentation standards and protocols.
Acknowledge customer complaints within same business day. Investigate complaints thoroughly and provide initial assessment. Develop tailored solutions addressing the specific complaint and preventing recurrence. Follow up with customers post-resolution to confirm satisfaction
Maintain good tracking of ticket templates for different O&M service types (PM, breakdown, complaint, inspection). Establish field mappings for customer info, asset details, service history, and resolution tracking
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Implement offline-first architecture using SQLite and synchronization services.
Integrate applications with retail hardware devices such as receipt printers, barcode scanners, cash drawers, payment terminals, and customer displays.
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