• Lead and manage the overall e-commerce business across online marketplaces like Shopee.
• Drive sales growth and improve product visibility and rankings through marketplace strategies.
• Create price book weekly, daily or as needed and keep the store prices updated daily with regular day price, offer day price, and mega sale price.
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Increase the use of the platforms, particularly in centralising data that currently lives in scattered spreadsheets - leases, warehouse and unutilised space, etc.
Identify potential system upgrade to drive efficiency.
Ensure(validate) data flows correctly between finance systems and business platforms, and that reporting draws on one consistent source.
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Identify upselling and cross-selling opportunities across Microsoft 365, Azure, Dynamics 365, Power Platform, Copilot and Microsoft Security solutions.
Build trusted relationships with senior government stakeholders, decision-makers and procurement authorities.
Develop strategic account plans, stakeholder maps, opportunity pipelines and accurate sales forecasts.
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Conduct CDD documentation and review for Retail Consumers with high quality standards (e.g. consistency, process adherence, productivity). This is primarily focused on new client onboarding reviews.
Send outbound requests for information to customers (if required) to capture critical information for accurate risk assessment as part of the CDD/ECDD process and track these to conclusion
Ensure processes are performed in compliance with the Bank’s standards and regulatory requirements
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Portfolio Growth: Focus on growing the Bank's AUM through effective relationship management and acquisition of new-to-bank wealth clients.
Compliance & Risk: Ensure all transactions and client interactions strictly adhere to bank policies, internal SOPs, and industry regulations (e.g., PDPA, AMLCFT, and Shariah Governance).
Building and maintaining close relationships with relevant stakeholders and supporting internal functions.
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An analytical yet creative problem-solver who understands market dynamics and champions distinctive, effective ideas.
Lead the end-to-end brand, communications and go-to-market strategy for Convergence, Postpaid and Fibre, ensuring strong alignment with customer needs, business priorities, commercial objectives and long-term brand equity.
Own the portfolio strategy across the customer lifecycle, translating product and commercial priorities into clear, differentiated propositions that strengthen market competitiveness and drive acquisition.
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