Work closely with internal teams (e.g., implementation team, customer service team) to ensure customer satisfaction.
Timely update sales data and customer information to ensure accuracy and completeness.PS: Preference will be given to candidates with sales experience in e-commerce ERP, ERP, or enterprise software.
Actively seek potential clients through various channels (e.g., ecommerce platforms, phone calls, emails, social media, etc.) and conduct initial screening.
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Budgeting: support in data collection from divisions, input and prepare budget templates inclusive of cost allocation processes for management discussion and submission/uploading budget templates following Global timeline and instructions
Audit and Tax Support: Support in providing requested data and reports to ensure audit results, direct and indirect tax returns and submission are carried out timely and accurately.
Cash Flow Management: prepare and update cash flow template as assigned
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Liaise with Digital & Marketing on vendor and agency sourcing and work closely with the branches.
Liaise with Caterpillar (principal) to obtain necessary resources and marketing support.
Collaborate in evaluating campaign performance by working with the Digital Marketing team to analyze metrics such as ROMI, engagement rates, and conversion rates, and contribute to post-campaign reporting.
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