Assist in coordination of procurement exercise, which include calling of tender, review tender report, attend tender interview, negotiate and finalise award.
We are looking for a Training & Quality Specialist to join our Service Delivery team and work directly under the Head of Service Delivery.
This is a hands-on role designed for someone who enjoys training people, reviewing work, identifying errors, coaching team members, and improving processes.
The successful candidate will support the development and quality of our Data Entry / Verification Executives (VEs) by providing new joiner training, on-the-job coaching, quality checks, call and email monitoring, case audits, refresher training, and process updates.
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Carry out and record electrical testing activities, including loop checks, continuity checks, insulation resistance tests, functional tests, and integrated systems testing.
Prepare, execute, and maintain quality documents, including but not limited to Inspection Test Reports, Project Quality Plans, Test Plans, Inspection and Test Procedure, and Method Statements.
Record inspection results, test data, non-conformances, and corrective actions in accordance with project procedures.
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Monitor and ensure compliance with product registration, licensing, and regulatory submissions to the Medical Device Authority (MDA) and other relevant bodies.
Provide regulatory guidance and support during product launches, product changes, and business expansions.
Lead investigations of product quality issues, non-conformances, and customer complaints, implementing effective CAPAs.
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