Competence in data analysis, root cause analysis, problem-solving tools, and use of quality metrics to guide decision-making and process improvement.
Strong communication and interpersonal skills, with the ability to work collaboratively with internal teams and external customers on quality-related matters.
Bachelor’s degree in Engineering, Quality Management, or a related technical field, or equivalent practical experience....
Lead QA activities, including quality compliance, nonconformance management, CAPA, customer requirements and quality improvement.
Ensure effective implementation and continual improvement of applicable management systems and certifications, including ISO 9001, FSSC 22000, Halal, Kosher, RSPO and other relevant standards.
Lead internal and external audits and coordinate with customers, certification bodies, auditors and relevant authorities....
Manage the complete commissioning lifecycle from planning and readiness reviews through equipment energisation, systems verification, integrated testing, client acceptance, and final project closeout.
Provide leadership and oversight to site-based QA/QC and Commissioning Leads, ensuring a consistent approach to reporting, issue resolution, compliance, and delivery across all buildings.
Coordinate activities of the independent Commissioning Agent and client-appointed commissioning teams while maintaining required governance, reporting structures, and stakeholder transparency....
Lead customer complaint management processes, including investigation, root cause analysis, corrective actions, and continuous improvement initiatives.
Ensure quality compliance throughout the distribution network, including distributors, co-packers, transport providers, and third-party logistics partners (3PLs).
Coordinate quality-related communications with customers, authorities, and external stakeholders while ensuring timely issue resolution....
Responsible for coordinating revisions to Acceptance Procedures with Masimo Corporate;
Ensures that required inspection equipment is available, maintained, and calibrated;
Initiates actions required to prevent and/or eliminate the occurrence or recurrence of all nonconformities relating to the product, process, and/or quality system....
Ability to interpret technical drawings, specifications, and industry standards, and to align production processes with customer and regulatory requirements.
Demonstrated leadership skills, including team management, cross-functional collaboration, and training or mentoring of staff on quality topics.
Strong analytical and problem-solving abilities, with attention to detail and a structured approach to resolving quality issues....