Investigate and report quality issues and customer complaints.
Conduct in-process audit to ensure meeting the process compliance.
Candidate must possess at least a Diploma/Bachelor's Degree in Engineering (Electrical/Electronic), Engineering (Mechanical), Engineering (Mechatronic/Electromechanical) or equivalent.
...
Lead the investigation, resolution, and documentation of customer complaints, ensuring Corrective and Preventive Actions (CAPA) are effectively implemented
Supervise, monitor, and evaluate the performance and achievements of subordinates, providing regular coaching, mentoring, and disciplinary guidance where necessary
Plan and conduct training programs for QA/QC staff, including new employee induction, technical training, and refresher sessions
...
The Quality Assurance Executive will collaborate closely with project managers, site supervisors, and subcontractors to promote continuous improvement and maintain high-quality workmanship.
The role also involves preparing quality reports, supporting internal audits, and contributing to the development and refinement of quality procedures.
Candidates should possess strong skills in Quality Assurance and Quality Control to ensure consistent compliance with standards and specifications.
...
Conduct sensory evaluations and coordinate laboratory testing where required.
Identify, document and promptly escalate non-conforming materials, products or processes. Ensure affected stock is identified and held pending an authorised decision.
Investigate quality issues, support root-cause analysis and follow up on corrective and preventive actions.
...