Execute the site's risk-based supplier audit plan, including on-site and remote audits of electronics/EMS suppliers, per CoE-defined checklists and schedules.
Support New Product Introduction (NPI) by qualifying new component and contract manufacturing suppliers, including review of first-article inspection, PPAP, and electrical test data.
Apply the CoE's risk-tiering framework to the site's local supplier base and flag suppliers for re-tiering when performance or criticality changes.
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Determine all standards to perform inspections and tests and monitor testing methods to maintain high-quality standards for all processes.
Identify specification requirements of ISO standards and QLASSIC workmanship to ensure they are captured in all works.
Continuously update all incoming drawings received and maintain proper records for all abortive and variation works, discrepancies and dimensional matters.
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Measuring Tool Management: Select and calibrate commonly used measuring tools (calipers, micrometers, etc.), standardize daily usage and storage procedures, and maintain records to track measurement accuracy and ensure precision.
Data Analysis: Collect and organize inspection data, generate SPC charts to analyze process variations, provide quantitative support for process optimization and quality improvement, and regularly report quality trends.
Defect Handling: Identify defective products, label and isolate them; collaborate with production and engineering teams to analyze root causes using the 5M (Man, Machine, Material, Method, Environment) approach, implement corrective measures, and ensure defects are reduced to zero.
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Issue, monitor, and verify Supplier Corrective Action Requests (SCARs).
Review and approve First Article Inspection (FAI), Control Plans, Process Flows, and Material/Test Certificates.
Investigate supplier quality issues and coordinate with Purchasing, Engineering, Production, and other relevant departments to implement corrective actions.
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Drive process and product reliability improvements through supplier capability enhancement and structured problem-solving methodologies.
Lead investigations into supplier defects, field failures, and recurring quality issues, ensuring robust corrective and preventive actions are implemented.
Coordinate Supplier Corrective Action Requests (SCAR) and monitor supplier recovery plans to minimize operational disruptions.
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Lead root-cause analysis (RCA) and execute robust Corrective and Preventive Actions (CAPA) frameworks.
Analyze quality data using statistical tools to identify critical trends, systemic risks, and targeted improvement opportunities.
Drive continuous improvement initiatives utilizing Lean, Six Sigma, Statistical Process Control (SPC), and Failure Mode and Effects Analysis (FMEA) methodologies.
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Review the effectiveness of control plan and quality plan to ensure acceptable quality levels of the produced product at different stages of production are maintained.
Participate in FMEA activities during new product Introduction and review when necessary.
Conduct capability studies of processes, manufacturing equipment and tools. (where applicable)
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At Cricut, we believe that we’re all born makers. When we built our first cutting machine, we saw the potential for a simple yet powerful tool to completely transform the way people craft, design, and DIY. Since then, we continue to innovate with new machines, platforms, materials, and tools, but that’s just what we do. Who we are is a bustling worldwide community, a means for connection, and an outlet for unbridled creativity. Join us as we place the power of handmade into the hands of ALL.
This is a highly visible role requiring strong technical judgement, structured problem-solving skills and the confidence to communicate professionally with customers.