Review batch packaging records and approve for the release of repacked products as per approved standard operating procedures.
Action of On-Hold and Release status of repacked products and printed packaging material (PPM) related to repacking activity in accordance with the approved specifications / procedures.
Perform investigation on reported deviation. Ensure correction and/or corrective action are complete prior to batch release.
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Keep abreast of University policies, procedures and developments in internal auditing, and perform other audit-related duties as assigned.
Assist the Head in implementing quality assurance activities and ensuring compliance with University policies, MQA, JPT and other regulatory requirements.
Support the preparation and submission of documentation for programme accreditation, renewal, approval, changes and other regulatory requirements, including MQA and JPT applications.
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Lead the investigation, resolution, and documentation of customer complaints, ensuring Corrective and Preventive Actions (CAPA) are effectively implemented
Supervise, monitor, and evaluate the performance and achievements of subordinates, providing regular coaching, mentoring, and disciplinary guidance where necessary
Plan and conduct training programs for QA/QC staff, including new employee induction, technical training, and refresher sessions
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