Oversee the monitoring of customer interactions to ensure compliance with quality standards, standard operating procedures (SOPs), and client requirements.
Coordinate containment activities when supplier issues occur, including 100% incoming inspection, sorting, rework verification, or return of non-conforming materials.
To perform online checking as specified in the relevant Standard Operating Procedures (SOP), such as weight control, appearance, cleanliness, packing, coding, and labelling for Personal Care, Homecare Liquid, Edible Oil, or Food plant production lines.