Plan, coordinate and manage key quality events, including annual internal audit, periodic reviews (Programme Monitoring, Programme Review, quality related activities and, provide support and guidance to auditors as and when required.
Quality Assurance & Testing: Execute rigorous testing protocols, including smoke, regression, and user acceptance testing (UAT). Validate that production-ready features meet technical requirements and user expectations.
Perform troubleshooting, analysis and diagnostics to enable faster failure root-cause identification and fault isolation, with or without vendor support.