The QA Manager will lead quality governance initiatives, conduct periodic audits, monitor compliance with QA standards, and drive continuous improvement across project teams. The role serves as the central point of accountability for quality processes, testing effectiveness, and overall QA maturity.
Operational Quality Audits: Collaborate closely with kitchen operations and regional management to conduct regular on-site quality audits, minimizing food waste and ensuring consistency across all brand outlets.
Lead and support laboratory and environmental investigations for OOS, OOT, OOL, and atypical results/excursions; draft quality events/deviations and drive Corrective and Preventive Actions (CAPA).