The multi-disciplinary nature of the role provides for a broad working experience and ample opportunity for career progression or specializing in a particular technology area.
The engineer will be responsible for delivering reliable and secure desktop services, supporting end-user computing operations, device lifecycle management, incident and service request fulfilment, endpoint security, software deployment, workplace transformation initiatives, and operational governance activities. The role will work closely with business users, vendors, project managers, and infrastructure teams to ensure the effective delivery ofworkplace technology services.
Work with vendors, clients, carriers and technical staff on maintenance, optimization, and security of Cisco Unified Communications (UC) system. This includes but is not limited to troubleshooting infrastructure and services including CUCM, CUC, IMP, Jabber, Voice gateways, UCCX, PCCE, CMS and all other UC application.