Providing direction and expertise to professionally execute corporate policies and HR programs ensuring appropriate and agreed levels of quality including briefing and training.
People Systems Create integrated systems and processes that are intuitive and effective, and that yield actionable insights, designed with our people at the center
Work with data science and engineering teams to explore the use of LLM and AI models for improving chatbot interactions, recommendations, and user targeting.
Engage the Capability Sustainment & Service Operations team early to ensure capabilities are designed for long-term supportability, observability, and security. Define and complete operational readiness requirements, including runbooks, monitoring, and support processes before handover.
Participate in system testing and changes with the relevant stakeholders as required. Analyze and review the impact of changes to the current process, and work closely with Technology to ensure successful deliveries.
Accountable for recruitment process from requisition management, candidate sourcing, selection process, offer management, pre-hiring activities, satisfaction survey, onboarding, personnel record creation and maintenance.
Partner and engage EDB management, line managers, key partners and other stakeholders (e.g. Finance and ITS teams) in performance and rewards related matters, including advising on manpower expenditure and budgeting.