Support the personal brand development of the company's four Executive Directors: coordinate media appearances, draft talking points, and manage their external communications calendar
Write and distribute press releases and official statements for major company announcements, milestones, and events
Build and maintain an ongoing database of media contacts, journalists, editors, and content partners
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Support the personal brand development of the company's four Executive Directors: coordinate media appearances, draft talking points, and manage their external communications calendar
Write and distribute press releases and official statements for major company announcements, milestones, and events
Build and maintain an ongoing database of media contacts, journalists, editors, and content partners
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Manage corporate reputation and crisis communications, proactively anticipating public perception issues and rapidly developing strategic responses to safeguard Bjak’s brand integrity and stakeholder trust.
Oversee and execute internal communications (newsletters, memos, company-wide announcements) to align staff activities with organizational goals and foster a culture of transparency and accountability.
Drive the communication strategy for Corporate Social Responsibility (CSR), sustainability, and social participation initiatives, enhancing the perception of Bjak’s role in the community.
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Create, review and localise marketing content such as campaign frameworks, customer and sales presentations, and key messaging assets, ensuring relevance, consistency and quality across markets.
Monitor and optimise performance across the full marketing and sales funnel, from demand generation and lead quality through conversion, bookings and revenue, working closely with Sales and Lead Qualification teams to improve opportunity‑to‑booking conversion.
Manage marketing spend tracking and prioritisation, providing input and recommendations to General Manager and Commercial Leaders on budget allocation and campaign effectiveness.
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The customer service officer plays a pivotal role in guiding and navigating patients through the process of seeking opinions from doctors / consultants and the processes involved in getting the due treatment / medical care. Among the job descriptions include:
· Attend to patients during their visit to guide them through the processes of seeking medical opinions from consultants / doctors.
· Attend to questions and queries that the patient and/or family members may have with regards to the internal processes / flow.
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Handle staffing issue by providing guidance and counselling, and coordinate the resolution of specific policy-related and procedural problems and inquiries.
To develop and implement HR strategy and action plan to improve operation productivity and support organizational growth
Responsible for the day-to-day administrative duties of the Company to ensure the smooth running of operations, including processing staff claims and verifying staff attendance records to ensure accuracy.
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We are looking for a dynamic and experienced Trainer to join our team! The trainer will be responsible for developing and delivering training programs to equip new associates with the skills and knowledge needed to succeed.
Key Responsibilities:
- Conduct onboarding and training sessions for new associates.
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Collecting, and entering data to maintain and update all aspects of leaves and attendance information
Resolving and responding to staff inquiries, issues, and problems related to leaving and attendance, payroll, and incentives including resolving issues and problems related to staff affairs.
Handling workplace investigations, disciplinary, and termination procedures.
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