Detail-oriented, with a proven ability to manage stakeholders effectively and ensure the successful delivery of both business and technical requirements.
Ensure successful delivery of initiatives such as: footprint management across COE and BPO teams, operational harmonization across regions, large-scale process transitions and team migrations.
Ensure the project is run in accordance with the project management system and procedures, establishing and aligning project specific procedures where required by contract.
Organise all project meetings including project kick-off, progress updates meeting, steering committee meetings, etc. Responsible in capturing and sharing meeting minutes and actions with project teams and updating project plans.
Manage Stakeholders & Communication: Coordinate effectively with all project stakeholders, ensuring clear communication and alignment throughout the project lifecycle.