Coordinate all scheduled maintenance activities including platform upgrades, security patches, and configuration changes, ensuring changes are properly assessed, tested, approved, and documented prior to implementation
Apply company standards by consistently delivering timely, value-adding solutions and continuously upgrading knowledge with a proactive, can-do attitude
Manage the day-to-day operations and delivery of RPA and automation solutions, ensuring service stability, reliability and timely resolution of production issues.
Lead the planning and delivery of a complex, multi-workstream technology transition programme, establishing clear scope, objectives, governance, milestones, dependencies and deliverables.
Facilitating a client-specific online Project Management tool throughout the project from regular completion of KPI scorecards, assessments for project teams to reporting of project progress and cost performance within client organization.