Coordinates cross-functionally with marketing, clinical, sales, regulatory, operations (Internal/External) and shared services teams to define and document user needs, design inputs and outputs, design transfer and commercialization deliverables as per the design control procedure.
Design, build, and integrate AI-powered workflows into our products to better serve users, improve productivity, and unlock new ways of working across the organization
Participate in code reviews and ensure quality standards are maintained throughout development, with particular attention to citizen-facing functionality, accessibility compliance, and data security in accordance with government standards. Troubleshoot complex technical issues related to CSM implementations and public sector digital service integrations, providing timely resolution.