Effectively communicate product features, benefits, and usage instructions to customers, leveraging comprehensive product knowledge to answer questions and overcome objections.
Provide exceptional customer service by greeting customers warmly, actively listening to their preferences, and assisting them in making informed purchasing decisions.
Collaborate closely with the sales and marketing teams to understand campaign objectives, target customer segments, and refine sales pitches for maximum impact.
Proposal & Bid Management: Collaborate with internal ISO technical consultants to draft comprehensive scope-of-work documents, technical proposals, and commercial quotations.