Understand client needs, current trends, and best practice in the industry to design methodology and products client will use and value.
Assess potential partners and strategic engagements. Maintain strong relationships and serve as liaison with both internal and external stakeholders, partners and clients
Promote any new capabilities across asset classes and new capabilities as they are developed.
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Break down complex requirements into actionable engineering tasks, set timeframes, estimate timelines with engineering teams, and establish detailed project plans
Act as the central point of contact, translating technical concepts into business-friendly language and communicating project status to all participants and leadership
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• Support APAC technical product discovery with business sponsors, end users, client technology teams, Customer Success, and Business Adoption to identify high-impact Data & AI platform opportunities
• Build and maintain understanding of APAC workflows, user pain points, data flows, technical constraints, regulatory expectations, and adoption barriers across markets and Lines of Business
• Help triage incoming demand to determine the right path (self-serve, product expertise, solution design, new feature development, or APAC-specific capability) and draft clear problem statements and success criteria
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Identify risk points, workflow bottlenecks, and product opportunities within moderation systems through data analysis, case studies, and business feedback.
Partner closely with cross-functional teams including engineering, data science, operations, and policy to support project execution, stakeholder alignment, rollout coordination, and post-launch review across complex initiatives.
Able to commit to working for 4/5 days a week for at least 6 months
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Supply timely market and product updates to both staff and customers
Work closely with the Wealth Management product teams and development team on new products, product enhancements and improvements in customer experience
Assist the frontline teams with all customer servicing needs and disputes in order to ensure seamless support is provided to our customers
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