Plan, allocate and execute aircrafts movements taking into consideration of performance restrictions, station constraints and management requirements to ensure smooth scheduled aircraft operations.
Involve and collaborate in decision making with OCC and relevant Operations Management during major operational disruption
Managing operational control of Firefly operated aircrafts.
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Audit & Compliance: Conducting internal process audits and ensuring adherence to international standards such as ISO 9001 (General).
Documentation & Control Plans: Developing and maintaining Standard Operating Procedures (SOPs), Work Instructions, and Control Plans that define exactly how a process should be monitored and controlled.
Risk Management: Performing Failure Mode and Effects Analysis (FMEA) to proactively identify potential process failures and implementing preventive actions before they occur.
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Ensures process consistency through training, guidance, reviews, deep dives, best practice sharing.
Working in collaboration with APAC and Global Configurator, SAP & Siebel teams
Testing and implementation of the new process features and tools through IT releases; support country key users in organizing new feature deployments
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