Continuously scan externally for practical improvements, exploring new technologies, AI capabilities, and automation opportunities that simplify processes and elevate reward analytics
Partner with reward stakeholders to understand business needs, uncover opportunities, and translate reward data into actionable insights that inform decisions and bring reward value to life for managers.
Help the team stay race-ready by supporting key Reward priorities such as pay equity, global living wage, pay transparency, and transformation.
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Develop and organise education courses for education team / TTT to ensure team’s technical skill and presentation skill are up to coiffure industry standard.
Working closely with education team to provide technical courses, hair event, workshop, Look & Learn seminar providing up-to –date activities to our clientele, ensure all events are delivered on time, within budget and the desire level of quality & revenue.
Travel with Sales team to support accounts promotional events and company’s trainings and roadshows.
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Facilitating meetings and cooperation among departments, agencies and organizations.
Vet through all application/gather information from internal departments for manufacturing licenses, permits, business licenses, incentives, grants, and import duty exemption application.
Liaise with customs on Company business matters and carry out follow-ups until closure.
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Quality Assurance: Uphold high quality standards throughout the machining process. Ensure all production steps are carried out according to instructions and best practices. Oversee investigations into quality issues, identify root causes, implement preventive actions, and drive a zero-defect mindset.
Continuous Improvement:Drive improvements in processes, reduce waste in materials, time, and resources, and improve productivity. Apply methodologies such asLean Manufacturing, 5S, Six Sigma, and Industry 4.0. Encourage improvements and ensure effective implementation of SOPs and work
Technical Oversight: Provide technical guidance and support to the production team in troubleshooting complex machining challenges. Recommend and implement investments in new technologies, machinery, tooling, and software to enhance manufacturing capabilities and output.
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Customer Service
Data Entry
Order Processing
Communication Skills
Record Keeping
Administrative Support
Inventory Management
Product Support
Problem Solving
Design network infrastructure for any new outlet and in charge in cable, switch and router installation.
Handling IT related projects as and when required. Assist in maintaining up-to-date inventory list for IT equipment. Ensure safe-keeping of IT equipment, laptop, desktop.
Assist in preparing ad-hoc reports as and when required
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Manage the full project team including site agents, engineers, quantity surveyors, and safety personnel
Ensure compliance with construction drawings, specifications, contract documents, and relevant authority requirements (e.g., CIDB, DOSH, local authorities)
Chair and manage project progress meetings, site coordination meetings, and client/consultant liaison meetings
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Respond promptly to customer enquiries, feedback, and complaints via phone, WhatsApp, and email while ensuring issues are properly recorded, monitored, and resolved within agreed timelines.
Coordinate renovation activities by managing renovation applications, unit access arrangements, furnishing confirmations, renovation progress updates, and project completion status.
Monitor and update unit statuses throughout the renovation and handover process while ensuring accurate documentation and timely communication with all relevant stakeholders.
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Coordinate with customers and internal departments to ensure service level agreements (SLAs) are achieved while resolving operational issues promptly.
Support continuous improvement initiatives by analyzing warehouse performance, preparing operational reports, and implementing process enhancements to improve efficiency, quality, and cost-effectiveness.
Assist the Warehouse Manager in overseeing daily warehouse operations, including receiving, storage, inventory control, picking, packing, and dispatch, to ensure smooth and efficient workflow.
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