• Monitor, track, and follow up on open support tickets to ensure timely resolution in accordance with the agreed Service Level Agreements (SLAs).
• Draft and prepare basic documentation such as user guides, FAQs, standard operating procedures (SOPs), and reports in both English and Malay languages.
• Escalate unresolved issues to the appropriate internal teams or management for further investigation and resolution.
...
• Monitor, track, and follow up on open support tickets to ensure timely resolution in accordance with the agreed Service Level Agreements (SLAs).
• Draft and prepare basic documentation such as user guides, FAQs, standard operating procedures (SOPs), and reports in both English and Malay languages.
• Escalate unresolved issues to the appropriate internal teams or management for further investigation and resolution.
...
• Monitor, track, and follow up on open support tickets to ensure timely resolution in accordance with the agreed Service Level Agreements (SLAs).
• Draft and prepare basic documentation such as user guides, FAQs, standard operating procedures (SOPs), and reports in both English and Malay languages.
• Escalate unresolved issues to the appropriate internal teams or management for further investigation and resolution.
...
Oversee and maintain a full set of accounts including AR, AP, GL, and bank reconciliations. Process payments, receipts, journal entries, and adjustments.
Review and approve journal entries, adjustments, and reconciliations prepared by junior staff.
Ensure proper management of petty cash, staff claims, and company credit cards.
...
Office Administration
Record Keeping
Scheduling Appointments
Communication Skills
Time Management
Problem Solving
Data Entry
Organizational Skills
Attention to Detail
Office Administration
Record Keeping
Scheduling Appointments
Communication Skills
Time Management
Problem Solving
Data Entry
Organizational Skills
Attention to Detail
+7
Posted
3 months ago
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Office Administration
Record Keeping
Scheduling Appointments
Communication Skills
Time Management
Problem Solving
Data Entry
Organizational Skills
Attention to Detail
We are looking for a proactive and client-focused Project Manager to oversee projects from initial enquiry through final installation. This role combines sales, client servicing, project coordination, design consultation, and supplier management to ensure every project is delivered on time, within budget, and to the highest quality.
The ideal candidate enjoys building client relationships, managing multiple projects simultaneously, and has a passion for interior landscaping, botanical design, and creating exceptional customer experiences.