Maintain and nurture strong customer relationships through effective communication and proactive problem-solving, ensuring client satisfaction and repeat business.
Acquire and maintain comprehensive product knowledge of Connect Build's offerings, including exhibition design, marketing solutions, and event management services, to effectively address client inquiries and provide tailored solutions.
Utilize strong communication skills in English, Bahasa Malaysia, and Mandarin to effectively interact with clients, vendors, and team members from diverse backgrounds.
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You will be responsible to prepare all Sales & Marketing material needed for your sales presentations.
The Business Development Manager/Executive shall be needed to attend events and conferences (domestic and/or international) to promote the company's services and brand awareness.
You shall always provide accurate guidance and advice to potential and existing customers on the products and services available, offering a range of solutions appropriate to customer's need.
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The Service Delivery Manager (SDM) is a critical operational role responsible for the successful delivery, maintenance, and management of CSSB's ICT Maintenance and Managed Services contracts. The SDM acts as the primary point of contact between CSSB and its clients post-award, ensuring that all contracted ICT services — including network infrastructure, server and data center maintenance, software support, and managed IT services — are delivered on time, within scope, and to the highest standard of quality.
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Business Target Achievement: Drive focused sales strategies to meet and exceed business targets, contributing directly to the company's growth trajectory.
Industry-Focused Client Acquisition: Identify and pitch tailored solutions to high-potential clients across targeted industries including Property, Healthcare, Manufacturing, Education, Retail, and Automotive.
Client Meeting Management: Strategically arrange and secure meetings with prospective clients to understand their unique needs and present customised solutions that truly add value.
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This role is for someone who can independently drive projects forward, not someone who needs constant direction.
A - What You'll Do 1) Lead Project Delivery - Manage projects from briefing to execution - Own project timelines, budgets, deliverables, and overall coordination - Ensure projects are delivered smoothly, professionally, and on schedule
2) Manage Clients with Confidence - Serve as the main point of contact for clients - Build trust through clear communication and reliable execution - Manage client expectations and handle challenges professionally
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