Provide administrative and operational support to the HR team including Talent Acquisition, onboarding, HR operations, employee engagement activities, and other HR initiatives. Gain practical understanding of how HR supports business operations.
Interview Coordination
Assist in coordinating interviews, observe interview sessions when required, and maintain accurate candidate records and interview outcomes in recruitment trackers.
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Assist in compiling attendance, overtime, leave records and other supporting documents for payroll preparation.
Provide support in office administration activities, including monitoring and replenishing pantry supplies, stationery and other office requirements.
Assist in organizing company events and employee engagement activities such as annual dinner, team building, festive celebrations, town halls and monthly engagement sessions.
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Assist in compiling attendance, overtime, leave records and other supporting documents for payroll preparation.
Provide support in office administration activities, including monitoring and replenishing pantry supplies, stationery and other office requirements.
Assist in organizing company events and employee engagement activities such as annual dinner, team building, festive celebrations, town halls and monthly engagement sessions.
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Customer Engagement: Shadow credit specialists in assisting customers with payment information and methods to improve payment turnaround times and overall customer experience.
Process Coordination: Assist in lodging billing issues, escalating payment disputes to relevant parties for swift resolution, and tracking cancelled auto-debit accounts.
Collection Activities: Gain exposure to the end-to-end dunning process, including shadowing activities related to reminders, account restrictions, and the preparation of documentation for bad debt transfers or legal cases.
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