Expert on knowledge tools, client management tools and remote control software to help resolve at least 80% of calls online, without having to dispatch to service partners or desk side support technician.
Needs to quickly diagnose triage issues and deliver a high level of customer satisfaction.
Monitor queues for ticket misroutes, unresolved, or those requiring deep investigation....
Ensure system and procedure compliance with company policies, acceptable accounting practices, and applicable financial regulations
Collaborate globally across the Roche network to improve financial operations and standardize processes
You are currently pursuing a Degree in Accounting, Finance, or a related discipline at a Malaysian university or professional body (e.g., ACCA, CPA)...
Working with Cross functional Team to ensure smooth execution of HCP initiatives.
Experience development opportunities & working alongside internal stakeholders, including formal training that will equip you to become a marketer/leader of the future and inspire action through influencing and negotiating.
Prepare for the future in terms of being able to navigate the corporate environment and understand potential upskills needed....
This role is ideal for science, pharmacy or biomedical students looking to gain hands on experience in pharmaceutical product strategy, market access & launch execution.
The knowledge of product management cycle in which launch phase is very crucial.
Experience development opportunities & working alongside stakeholders, including formal training that will equip you to become a marketer/leader of the future and inspire action through influencing and negotiating....
This role is ideal for Science, Pharmacy or Biomedical students looking to gain hands on experience in pharmaceutical product strategy, market access & launch execution.
Supporting the planning and execution of HCP engagement initiatives and events.
Working with Cross functional Team to ensure smooth execution of HCP initiatives....
This role is ideal for science, pharmacy or biomedical students looking to gain hands on experience in pharmaceutical product strategy, market access & launch execution.
The knowledge of product management cycle in which launch phase is very crucial.
Experience development opportunities & working alongside stakeholders, including formal training that will equip you to become a marketer/leader of the future and inspire action through influencing and negotiating....
Perform test execution, accurately record results, evidence, and defects, and support overall validation of system changes.
Preferably an undergraduate in the penultimate or final year of a Computer Science, Information Technology, Software Engineering, Data Analytics, Business IT, or related program
Must be proficient in both written and spoken English...
Work on items linked to compensation, benefits, and HR policies, while fostering clear communication to enhance employee understanding and satisfaction
Use dashboards and data analytics to monitor personal and team performance, identifying and following up on continuous improvement opportunities
Support and contribute to HR process improvement initiatives and projects, such as digitising records, streamlining benefits administration, and enhancing operational efficiency and Compensation & Benefit programmes...
Work on items linked to compensation, benefits, and HR policies, while fostering clear communication to enhance employee understanding and satisfaction
Use dashboards and data analytics to monitor personal and team performance, identifying and following up on continuous improvement opportunities
Support and contribute to HR process improvement initiatives and projects, such as digitising records, streamlining benefits administration, and enhancing operational efficiency and Compensation & Benefit programmes...
Support the development/changes in systems, transactions and processes. This includes preparing and updating process documentation and process improvement initiative.
Provide support to team lead and team members in activities to enhance the effectiveness of the team.
Providing language and communication support in Japanese for team lead. (advantageous)...
Collaborate with cross-functional commercial stakeholders and other finance functions to for month-end closing, forecasting and other budgeting exercises.
Support in projects and initiatives lead by finance for continuous process improvement and efficiency.
Obtain high level overview of working in commercial finance department of a multinational organization....
Prepare journal entries, review Balance Sheet reconciliations and execution of Internal Controls in accordance with GSK Internal Control Finance Framework.
Perform analysis/ analytical review of Profit and Loss accounts and balance sheet, cost centre checks and transaction posting checks.
Provide Controllership support and ensuring quality delivery of BIP & Inventory reporting responsibilities with accuracy, completeness, and timeliness on a daily basis around BIP activities....
Collaborate with cross-functional commercial stakeholders and other finance functions to for month-end closing, forecasting and other budgeting exercises.
Support in projects and initiatives lead by finance for continuous process improvement and efficiency.
Obtain high level overview of working in commercial finance department of a multinational organization....
Support the development/changes in systems, transactions and processes. This includes preparing and updating process documentation and process improvement initiative.
Provide support to team lead and team members in activities to enhance the effectiveness of the team.
Providing language and communication support in Japanese for team lead. (advantageous)...
Assist in monitoring project performance through reporting, dashboards, KPI tracking, risk/issue management, and contribute to process standardization and continuous improvement initiatives.
Support Risk & Compliance activities including Risk & Control Self-Assessments (RCSA), risk mitigation tracking, issue management, and maintenance of risk registers, action logs, and compliance trackers to ensure accuracy and completeness.
Assist in preparing risk dashboards, reports, and presentations, while coordinating meetings, performing basic data validation, and providing documentation and administrative support....