Support the data science/analytics project lifecycle, including problem definition, data sourcing and cleaning, exploratory analysis, basic model prototyping (where relevant), and documentation of results.
Assist in building or improving dashboards and reporting (e.g., in Power BI) to help stakeholders monitor performance, service metrics, and operational outcomes.
Prepare and maintain clear documentation describing the steps, logic, controls, and maintenance approach for automated solutions (including process notes, runbooks, and user guides where applicable).
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Perform complete testing of developed work to reduce follow-up requests and bugs
Troubleshoot technical issues and identify modification needed in existing applications
QR Retail Automation (Asia) Sdn Bhd (QRRA), a subsidiary company of Silverlake Axis, is a leading provider of innovative retail solutions, deployment, and consulting services. We support enterprise and SME retailers, including pharmacy chains, in optimizing their operations.
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Assist in preparing technical drawing numbering, revision control, and corresponding inspection reports.
Support the maintenance of ISO 9001 documentation: filing, updating QMS records, issuing inspection check sheets, managing non-conformance reports (NCRs) archive.
Provide general administrative support for the QA/QC department: data entry, report generation, assisting audits, etc.
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Diploma or Degree in Marketing/ Digital Marketing/ Business Admin/ International Business/ Information Technology/ Economic / Computer Science / Business Management/ Public Relation/ Mass Communication/ Psychology/ Human Resources/ Media Studies/ Creative & Design / Multimedia
Performs other relevant support activities as and when required (e.g. support in validating/ performing data analysis/testing which contributes to the reporting to affiliates/ Compliance Projects )
Escalates issues to superior/RSS Line Manager (where required)
Engages in networking with colleagues from other business functions when required to
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Ensure proper use of the Repository tool, manage contract record maintenance, and maintain compliance with audit requirements. Participate in the audit process as per SOP
Support project-related activities such as contract migration, system deployment, and cleansing exercises. Additionally, liaise with and train business stakeholders
Onboard suppliers to our vendor management tool
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Performs other relevant support activities as and when required (e.g. support in validating/ performing data analysis/testing which contributes to the reporting to affiliates/ Compliance Projects )
Escalates issues to superior/RSS Line Manager (where required)
Engages in networking with colleagues from other business functions when required to
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