Impacts projects, processes and procedures in own field. The role operates with some autonomy, but is focused on execution of activities/provision of advice within an enabling discipline covered by standard functional practices and procedures. Activities require professional judgment, but may require more senior levels of guidance.
Utilizes technical expertise and judgement to solve problems. Leverages technical skills and analytic thinking required to solve problems. May use multiple internal sources outside of own team to arrive at decisions.
The ideal candidate is someone who can provides HR support to the client group Business Leaders and Employees on organizational and employee matters, as well as coaching, HR process expertise and other general HR activities.
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Training & Quality Assurance: Manage the training lifecycle to enhance employee competence. Ensure all HR processes strictly adhere to ISO requirements and maintain accurate, audit-ready records.
Strategic Communication: Regularly communicate the Company’s Quality Policy and business objectives to all levels of the organization.
Advisory & Reporting: Provide sound technical advice to department heads and maintain meticulous HR reports and employee personnel files.
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Assist employees with seminar or workshop registrations and coordinate with Human Resource Development Corporation (HRDC) for grant applications and claims.
Prepare and process payments for approved utilities invoices, ensuring accuracy in payment amounts and account details.
Conduct thorough reference checks and optimize the interview process to ensure recruitment of high-quality candidates.
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Partner with CU NEO/Build Heads, KAMs to shape customer strategy, identify and qualify strategic opportunities and provide domain leadership, including acting as ACR/CSR where required.
Strengthen presales governance by embedding best practices, accelerating bid turnaround times and enhancing the quality and competitiveness of proposals across the region.
Deliver measurable outcomes including stronger NS/UM across CUs, improved pipeline and win rates and deeper/ strategic engagement with SEA accounts.
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