Responsible for specific service contract/s as the single point of contact interfacing into customer organization, while working with sales prime to drive addition sales in those specific service contract/s (including 24x7)
Accountable to customer relationship to deliver best in class services delivered to drive service quality to new height
Responsible for timely, professional, accurate and service oriented response to all technical service enquires
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Feedback Management: Document customer feedback, common pain points, and recurring technical glitches, reporting them regularly to management to improve overall service quality.
Cross-Functional Coordination: Support day-to-day front-line administrative operations and assist other teams during peak launching campaign periods.
Education: Minimum Diploma or Bachelor’s Degree in any field. Fresh graduates with a passion for customer service are strongly encouraged to apply.
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Feedback Management: Document customer feedback, common pain points, and recurring technical glitches, reporting them regularly to management to improve overall service quality.
Cross-Functional Coordination: Support day-to-day front-line administrative operations and assist other teams during peak launching campaign periods.
Education: Minimum Diploma or Bachelor’s Degree in any field. Fresh graduates with a passion for customer service are strongly encouraged to apply.
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Promotes and sells PD medical equipment and consumable products to government, private, and NGO sectors; able to develop long-term business relationships with existing and potential clients.
Monitor competitor activity within accounts and share actionable insights.
Build and maintain strong relationships with healthcare professionals and decision-makers.
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Feedback Management: Document customer feedback, common pain points, and recurring technical glitches, reporting them regularly to management to improve overall service quality.
Cross-Functional Coordination: Support day-to-day front-line administrative operations and assist other teams during peak launching campaign periods.
Education: Minimum Diploma or Bachelor’s Degree in any field. Fresh graduates with a passion for customer service are strongly encouraged to apply.
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Connect with customers and colleagues to strengthen your reputation for dependable service in the community.
If you enjoy hands-on problem solving and seeing quick results, you will like working with us at TUHU CAR CARE. We are a growing automotive service team focused on reliable, high quality car care for everyday drivers, and we want a senior technician who cares about practical fixes and clear communication.
In this role you will help build our workshop capability, introduce reliable diagnostic practices, and lift service standards across the team. You will have space to improve processes and mentor junior technicians so our bays run smoother and customers leave confident.
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