Negotiate contracts and close sales deals while ensuring customer satisfaction
Collaborate with the technical team to provide expert advice and support to clients, liaise with the designer and provide necessary information during the preparation of plans and 3D drawings.
Maintain detailed records of all sales activities and pipeline, to monitor, track, update and record each customer’s progress, including follow-ups, site visits, quotation and etc.
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Negotiate contracts and close sales deals while ensuring customer satisfaction
Collaborate with the technical team to provide expert advice and support to clients, liaise with the designer and provide necessary information during the preparation of plans and 3D drawings.
Maintain detailed records of all sales activities and pipeline, to monitor, track, update and record each customer’s progress, including follow-ups, site visits, quotation and etc.
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Manage the full recruitment cycle, including manpower planning support, preparation of job descriptions, job advertisements, candidate sourcing, interview coordination, selection, and onboarding processes.
Coordinate and administer training and development programs to enhance employees’ skills, competency, and career growth.
Assist in the performance management process, including appraisal coordination, KPI tracking, performance reviews, and employee development initiatives.
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Review and improve the application of new and current raw materials; and to eliminate single source and improve existing products.
Explore alternative raw materials and additives that offer cost advantages without compromising product performance or quality. Conduct thorough cost-benefit analyses to assess the economic feasibility of using different materials and select options that provide the greatest cost savings. Ensure that Raw Material Specifications (RMS) are prepared for any new raw material, RMS are updated for any approved new source of an existing raw material and that all RMS are current and any changes or additions are distributed to all concerned parties.
Proactively initiate and follow up all R&D activities upon stakeholder request.
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Maintain and update R&D technical documents, reports, and records to ensure proper documentation and compliance with company procedures.
Assist the R&D team with laboratory activities such as product testing, sample preparation, and maintaining laboratory equipment and housekeeping standards.
Ensure R&D technical documentation and processes comply with relevant company standards and ISO requirements.
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