Review and improve Marketing's data collection processes for social media and media buy reports, streamlining documentation and proposing efficiency improvements
Support preparation of benchmarking and quarterly marketing reports through data organisation and statistical analysis
Collaborate with cross-functional teams to deliver projects whilst maintaining organised workflows and meeting deadlines
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Work with Cluster Group Finance on financial matters in relation to Cluster billing to participating Institutions
Work with Institutions on financial matters. This applies mainly for projects shared with other Institutions
Timely verification of invoices generated by Synapxe Finance/Cluster Group Finance/ Institutions, highlighting any error billing with follow thru for credit/debit ajdustment, if applicable
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Lead the reporting of organisation performance in our yearly report scorecards
Support regular reporting / updates to MTI, including the coordination and collation of input and data
Coordinate input from STB line units, work with MTI and other agencies to review plans and work on implementation details for contingency planning.
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Partner closely with Engineering to translate complex AI system constraints into clear product requirements, success metrics, and delivery plans.
Establish standards for AI-first product development that keep customer value and measurable outcomes at the center, not just technical sophistication.
Bring strong system-level thinking to data flows, evaluation, reliability, safety, and iteration cycles, and coach the team on what “good” looks like.
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Career Growth: As we expand, you'll have plenty of opportunities to learn, grow, and advance in your career.
Responsible for utilizing the CPBSS system to maintain vendor master data, manage content service guiding, generate reports, and process payments.
Oversee the Concur system to review and approve claims, generate reports, and manage follow-up on credit card payments, including coordination with UOB.
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Establish and nurture long-term client relationships by offering valued, strategic counsel and demonstrate ability to retain and grow client relationships, in turn growing value for the agency.
Lead and guide the team on communications strategy for key client accounts.
Actively build and grow network of new client/ prospect relationships, leading new business proposal development and pitches with demonstrable success in closing sales.
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Administrative Support: Maintain physical and digital financial files, handle basic inquiries from vendors, and support the finance team with ad-hoc tasks.
Education: Currently pursuing or recently completed a degree/diploma in Accounting, Finance, or a related field.
Experience: None required. Full training will be provided.
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