Correspond with Outlet PICs and HR/Payroll to ensure proper tracking of staff overtime, leaves of absence, and attendance discrepancies which include the relevant disciplinary documents.
Compile training plans and that includes on the job training sessions for kitchen Department team.
Attend and contribute to weekly kitchen departmental meetings.
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Responsible to work with Operations, Legal, Finance, and IT to drive successful onboarding workflows and system integrations.
Negotiate competitive rates, margins, commercial terms, SLAs, payment terms, performance clauses, and exclusivity where applicable.
Conduct pricing benchmarking and service comparison across airports and competitors. Maintain the master database of provider rates, terms, T&Cs, and periodic rate reviews Support forecasting, revenue planning, and procurement cost optimization by ensuring commercial viability of each partner.
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Ensure business requirements are fully understood, documented, analysed and validated by all parties.
During implementation, provide support to stakeholders in helping them mediate and resolve issues/conflicts, obtain consensus on any changes in system scope & requirements and seek approval of change requests.
Participate in enterprise integration projects, ensure system integrates seamlessly with existing IT systems and applications.
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Financial Models: Prepare financial models, proposals, budgets, and valuations.
Data Integrity: Ensure data integrity through timely and accurate data entry and database maintenance for performance tracking, budget control, and future business decision-making; run business analytics queries to identify performance gaps for management.
Commercial Offers: Structure creative, competitive, and feasible commercial offers, and support the formulation of financial submissions through illustrations and written documentation.
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Ensure business requirements are fully understood, documented, analysed and validated by all parties.
During implementation, provide support to stakeholders in helping them mediate and resolve issues/conflicts, obtain consensus on any changes in system scope & requirements and seek approval of change requests.
Participate in enterprise integration projects, ensure system integrates seamlessly with existing IT systems and applications.
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Preparation of the monthly cost management report and analyse the performance of each department cost by type
Business Partnering Task
Perform revenue calculation for each department based on the pre-agreed charging methodology and submit it to the accounting team to raise invoices.
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Handle sourcing and quotation requests (RFO/RFP), ensuring fair evaluation and selection of suppliers based on price, quality, and service reliability.
Assist in statements reconciliation and escalate the complex issues to Supervisor.
Participate and support in staff engagement initiative.
Involve in exploring on how to identify and achieve improvement opportunities within the team and other process teams through continuous improvement (CI).
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Overall, to achieve higher satisfaction level to Company’s target(s) set from time to time and conduct continual improvement to achieve the highest customer satisfaction level.
Customer-orientated with a pleasant disposition and the ability to work in a fast-paced environment
Ability to multi-tasking while maintaining a positive attitude when working with guests and team members
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Full recruiting life-cycle from reviewing, interviewing through to offer stages and provide feedback to unsuccessful candidates based on the job's pre-established selection criteria and the organization's recruitment policies.
Respond to enquiries from candidates, hiring managers and external recruitment agencies about the organization's recruitment activities and the status of job vacancies so that interested parties are kept informed without compromising the organization's standards of privacy and confidentiality.
Provide end-to-end talent acquisition solution and services across multiple business disciplines.
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