**Evaluation & Proof of Value** — Design and guide customer evaluation frameworks (evals) to measure AI performance for specific use cases. Create compelling demos, reference architectures, and lightweight POCs that demonstrate the art of the possible. Agree acceptance criteria for quality, latency, cost and reliability, linking evaluation results to customer business goals and a decision on production deployment
Demonstrate how data platforms such as Splunk can help organisations improve visibility, reduce operational complexity, accelerate incident response, and enable data-driven decisions.
Act as a subject matter expert in the development of business outcomes using AWS methodologies, tool suite selection, and design and methodology execution
Ensure seamless integration between cloud platforms, IP transport networks, network security infrastructure and supporting management systems to deliver scalable, resilient and secure end-to-end cloud infrastructure.
Engage with technology partners, cloud providers, AI vendors and the broader technology ecosystem to explore emerging platform capabilities, evaluate new products and identify opportunities to enhance the enterprise AI platform.
Lead major incident response, service recovery, escalation management, root cause analysis, and problem management activities to minimize business impact and prevent recurrence.
Drive data centre readiness. Coordinate rack space, power, cooling, physical access, cabling, carrier connectivity, and installation prerequisites. Identify site or network dependencies that could delay cluster deployment.
Risk, Audit and Contract Management - Ensure compliance of platform solutions with organisational policies and regulatory requirements. Partner with internal security teams and auditors to address audit queries and findings. Conduct periodic risk assessments and manage risk acceptance processes within stipulated timelines. Oversee vendor performance, manage contracts, and ensure deliverables meet agreed specifications, addressing issues promptly where required.