Prepare customized value proposition decks for each prospect and deliver compelling presentations, pitches, and business negotiations to secure new partnerships.
Maintain close contact with existing and new sellers to strengthen relationships and maximize their engagement and sales performance on the platform.
Lead contract review and negotiations with both new and existing sellers to optimize terms that support growth and long‑term collaboration.
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Collaborate with Brand Team to achieve brand objectives, taking ownership of the marketing mix for specified customer segments.
Develop comprehensive market insights and Omni/Multichannel Customer Experience programs to achieve strategic brand objectives.
Innovate in new channels and seamlessly integrate them with existing strategies under the guidance of the Omnichannel Lead, emphasising high-value Customer Experience (Cx).
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Ensure timely availability of value evidence to inform the development local Value Dossiers and local economic analyses, in partnership with Market Access based on local HTA needs in alignment with local brand teams.
Ensure prioritization of value evidence generation activities balancing external stakeholders’ needs including but not limited to Payer/HTA, HCPs, Regulators, and other healthcare decision makers, and patients
Responsible for critical evaluation and interpretation of generated evidence to enable impactful and compelling value evidence communication/dissemination.
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Document maintenance activities, system issues, and resolutions for record-keeping and analysis.
Identify potential system issues, contribute to continuous improvement initiatives, and recommend solutions to enhance system efficiency and reliability.
Assist in spare parts and engineering tools management with the Automation Engineer.
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Promote products, communicate trade marketing programs, introduce new launches, conduct product training, and drive new customer development in line with company strategy.
Plan and manage daily, weekly, and monthly work schedules with the Sales Manager to ensure effective coverage, call quality, and frequency while staying within budget.
Achieve SFE KPIs and accurately utilize SFE/CRM systems to record daily calls, sales activities, and customer information.
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Promote products, communicate trade marketing programs, introduce new launches, conduct product training, and drive new customer development in line with company strategy.
Plan and manage daily, weekly, and monthly work schedules with the Sales Manager to ensure effective coverage, call quality, and frequency while staying within budget.
Achieve SFE KPIs and accurately utilize SFE/CRM systems to record daily calls, sales activities, and customer information.
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Promote products, communicate trade marketing programs, introduce new launches, conduct product training, and drive new customer development in line with company strategy.
Plan and manage daily, weekly, and monthly work schedules with the Sales Manager to ensure effective coverage, call quality, and frequency while staying within budget.
Achieve SFE KPIs and accurately utilize SFE/CRM systems to record daily calls, sales activities, and customer information.
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Promote products, communicate trade marketing programs, introduce new launches, conduct product training, and drive new customer development in line with company strategy.
Plan and manage daily, weekly, and monthly work schedules with the Sales Manager to ensure effective coverage, call quality, and frequency while staying within budget.
Achieve SFE KPIs and accurately utilize SFE/CRM systems to record daily calls, sales activities, and customer information.
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Promote products, communicate trade marketing programs, introduce new launches, conduct product training, and drive new customer development in line with company strategy.
Plan and manage daily, weekly, and monthly work schedules with the Sales Manager to ensure effective coverage, call quality, and frequency while staying within budget.
Achieve SFE KPIs and accurately utilize SFE/CRM systems to record daily calls, sales activities, and customer information.
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Promote products, communicate trade marketing programs, introduce new launches, conduct product training, and drive new customer development in line with company strategy.
Plan and manage daily, weekly, and monthly work schedules with the Sales Manager to ensure effective coverage, call quality, and frequency while staying within budget.
Achieve SFE KPIs and accurately utilize SFE/CRM systems to record daily calls, sales activities, and customer information.
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Work closely with Medical Sales Representatives to improve business development by prioritizing quality leads, planning field activities effectively, and increasing overall efficiency.
Meet regularly with existing customers and prospects to understand their evolving business needs and position product solutions accordingly.
Build long-term, productive, and mutually beneficial relationships with existing and new customers.
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Maintain up-to-date knowledge of products, competitors, diseases, and therapeutic processes to foster professional relationships and support clinical discussions.
Plan and manage weekly schedules with Sales Manager to optimize work execution, ensuring coverage, frequency, and delivery of customer-centric activities within budget.
Develop and implement account plans with internal teams to identify opportunities, address unmet customer and patient needs, and enhance account performance.
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Participate in all aspects of product and development activities which include upgrading of product quality, process validation, equipment qualification and troubleshooting.
Responsible to prepare, revise and maintain departmental Standard Operating Procedures (SOPs) and Batch Records, including BMR and BPR in compliance with Good Documentation Practice (GDP).
Responsible for supporting quality audits (internal and external) and responding to audit reports.
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Maintain an updated broad product, competitor and disease knowledge, pharmacy and therapeutic process knowledge in therapeutic area to build professional customer relationships and support sound clinical discussions.
Plan and manage weekly work schedules with Sales Manager to enable an efficient, effective work execution and achieve coverage and frequency targets (quantity & quality) and deliver agreed customer centric activities within operating budget
Develop and implement account plans in collaboration with internal stakeholders for assigned accounts and/or key customers to identify opportunities, gaining commitment from HCPs to identify unmet customer and patient needs and optimize account performance.
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Maintain an updated broad product, competitor and disease knowledge, pharmacy and therapeutic process knowledge in therapeutic area to build professional customer relationships and support sound clinical discussions.
Plan and manage weekly work schedules with Sales Manager to enable an efficient, effective work execution and achieve coverage and frequency targets (quantity & quality) and deliver agreed customer centric activities within operating budget
Develop and implement account plans in collaboration with internal stakeholders for assigned accounts and/or key customers to identify opportunities, gaining commitment from HCPs to identify unmet customer and patient needs and optimize account performance.
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Monitor cleanliness and general upkeep of the front desk and surrounding areas.
Assist in coordinating general office maintenance and repair matters and support cheque collection coordination and related administrative matters when required.
Support administrative tasks including filing, photocopying, compiling documents, and maintaining records.
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Maintain an updated broad product, competitor and disease knowledge, pharmacy and therapeutic process knowledge in therapeutic area to build professional customer relationships and support sound clinical discussions.
Plan and manage weekly work schedules with Sales Manager to enable an efficient, effective work execution and achieve coverage and frequency targets (quantity & quality) and deliver agreed customer centric activities within operating budget
Develop and implement account plans in collaboration with internal stakeholders for assigned accounts and/or key customers to identify opportunities, gaining commitment from HCPs to identify unmet customer and patient needs and optimize account performance.
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Shall qualify or prepare working standards as per the requirement.
Online documentation of raw data, entries of logbooks and system calibrations in time, ensure compliance to SOPs, GLP and Good documentation practices.
Maintain the management of chemicals, HPLC and GC Column, reference standard and working standard as per the SOP.
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Maintain an updated broad product, competitor and disease knowledge, pharmacy and therapeutic process knowledge in therapeutic area to build professional customer relationships and support sound clinical discussions.
Plan and manage weekly work schedules with Sales Manager to enable an efficient, effective work execution and achieve coverage and frequency targets (quantity & quality) and deliver agreed customer centric activities within operating budget
Develop and implement account plans in collaboration with internal stakeholders for assigned accounts and/or key customers to identify opportunities, gaining commitment from HCPs to identify unmet customer and patient needs and optimize account performance.
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