Ensure rooms and services are correctly accounted for within guests’ statements, properly stating services provided by the hotel.
Assist guests with check-out payments or charges, accepting and recording vouchers, credits, traveller’s checks and other forms of payment, converting foreign currency at current posted rates.
Greet customers immediately with a friendly and sincere welcome with a positive and clear speaking voice, listen and understand requests, respond with appropriate actions and provide accurate information such on outlet hours, special VIP programs, events, etc.
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Operate the POS system, process cash and card payments efficiently while engaging with guests and contributing to a positive, energetic, and fun dining atmosphere
Friendly, outgoing personality with a genuine passion for hospitality
Strong food & beverage knowledge, with the ability to make great recommendations and food pairings
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