Assist with daily teaching preparations at the centre, including material preparation, cleaning, and artwork organisation
Communicate briefly with parents regarding students’ learning progress in class
Support centre activities, exhibitions, and special holiday programmesWorking Locations:JB - Setia Tropika, Bukit Indah, Sutera Utama, Permas Jaya, Seri Alam, Desa TebrauKL - Sri Petaling, Puchong Jaya, Mahkota Cheras, Bukit Tinggi 1, Kota Damansara, Bukit Jalil
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• Provide customer support via phone, email, and live chat• Handle customer enquiries, complaints, and service requests professionally• Identify customer needs and provide suitable solutions• Resolve issues efficiently while maintaining service quality and customer satisfaction• Record customer interactions and update relevant information accurately in the system• Escalate complex or unresolved cases to the relevant teams• Work closely with internal teams to support service improvements• Stay updated on products, services, processes, and policies to provide accurate information