To keep your area of responsibility clean, tidy, priced and fully stocked, and ensure that the IKEA basic merchandising standards are in place at all times to give customers a positive shopping experience.
To convey passion about IKEA products and actively learn about their features and benefits, and you share this knowledge with customers and colleagues.
To understand the store and department action plans. You take responsibility for your department goals and know how you contribute.
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Are you ready to kickstart your career in a fast-paced, high-energy environment? Do you have the drive, ambition, and enthusiasm to stand out from the crowd? Then here is where you belong!
We’re not your typical company — we’re a launchpad for future leaders. We specialise in nurturing dynamic individuals to excel in events, brand activation, and promotions. If you love meeting new people, creating memorable experiences, and being part of a vibrant team — we want to meet you!
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Ensure appropriate engagement strategies and follow-up actions are executed for 10 K clients,
Keep the team informed of digital clienteling enhancement (ICON) and encourage the proactive use of digital tools, maximizing the effectiveness of ICON Phone and related platforms.
Ensure all Client Advisors are fully trained on and actively utilize clienteling tools, with a particular focus on ICON.
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Customer Service: Address customer inquiries, concerns, feedback, and complaints. Prompt follow-up with customers to ensure satisfaction and build long-term customer relationships via phone and other communication channels.
Sales: Active engagement with customers to understanding their needs and preferences. Recommend suitable products and close sales.
Sales Reporting: Maintain accurate sales records and provide regular reports on sales performance to the management team.
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