Responsible for developing new business opportunities and growing existing customer accounts for Dai Suwon’s one-stop industrial packaging solutions, with a focus on B2B manufacturing and multinational customers.
Identify, approach and develop new potential B2B customers, particularly multinational manufacturers and industrial companies.
Generate new business opportunities through customer visits, referrals, networking, exhibitions and direct prospecting.
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1) Provide administrative support and operational support to the Sales team.
2) Prepare and process sales orders, invoices, artwork, master cards, and other related sales documentation.
3) Coordinate with customers on order status, delivery schedules, order changes, and handle feedback or complaints to ensure customer satisfaction.
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Resolve, improve and upgrade boiler areas or problems in respective production process and assist in implementation of methods to increase productivity and reduce cost.
Monitor and record all related fuel usage and transaction.
Monitor and record parameter setting & requirement as per set by Organization or legal authorities.
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Coordinate with forwarders, shipping agencies, customs, customers, and relevant departments for import and export shipments.
To comply with the requirements of the Management System implemented in the organisation (HACCP, ISO 14001, BRC-IoP Packaging and FSC Chain of Custody).
Stay updated with the latest changes in shipping regulations and implement necessary changes in procedures.
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Check samples of a production run to ensure that products meet specification at any point in the production process.
Communicate with head on product quality and functionality issues. Post live production related issues to address defects and follow up upon corrections been made.
Document, monitor, track, and submit all testing and inspection records and data (Incoming).
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